(L-R) Smart Applications International’s Head of Provider Engagements & Partnerships, Winfred Kamau; Product Manager, Isaac Muchiri; Group Director – Hospital Business, Esther Macharia; Head of Sales, Justin Mugi; and Head of Hospital Business, Kevin Ndungu, together with the Kenya Pharmaceutical Association (KPA) Secretary General, Eric Gishane; Deputy Secretary General, Mercy Mukolwe; and Organising Secretary, Boaz Dulloh, on stage during the official launch of Smart PharmaLink at the Kenya Pharmaceutical Association (KPA) Annual Scientific Conference held a Hotel in Mombasa.
MOMBASA, August 4,2026– Smart Applications International has unveiled Smart PharmaLink, an integrated pharmacy management platform designed to modernise pharmacy operations through automation, improved efficiency and data-driven decision-making.
The platform was launched during the Kenya Pharmaceutical Association (KPA) Annual Scientific Conference at PrideInn Paradise Beach Resort and Spa in Mombasa, bringing together pharmacists, healthcare professionals, policymakers, regulators and industry leaders to discuss innovations shaping pharmaceutical practice and healthcare delivery in Kenya.
Speaking during the launch, Smart Applications International Group Director for Hospital Business Esther Macharia said pharmacies remain at the centre of healthcare delivery and require digital solutions that address both clinical and business needs.
“Pharmacies are at the frontline of healthcare delivery. As patient expectations continue to evolve and the healthcare landscape becomes increasingly data-driven, pharmacies require digital platforms that go beyond inventory management to enable smarter decision-making, operational efficiency and better patient outcomes,” she said.
Macharia said Smart PharmaLink was developed to help pharmacies digitise key operations, improve efficiency and strengthen patient care through a secure and integrated platform.
“Smart PharmaLink has been developed to respond to these needs by providing an integrated solution that supports pharmacists in delivering safer, faster and more efficient healthcare services,” she added.
The platform enables pharmacies to manage patient records, prescription processing, inventory control, procurement, dispensing, billing, reporting and business analytics within one digital system.
It also provides real-time reporting to improve stock management, reduce manual errors, strengthen regulatory compliance and support informed business decisions.
Smart Applications International Group Managing Director Harrison Muiru said the future of healthcare depends on connected digital ecosystems that enable all stakeholders to make informed decisions while improving service delivery.
“Healthcare transformation requires every component of the healthcare ecosystem to evolve together. Pharmacies play an essential role in improving patient access, ensuring medicine availability and supporting continuity of care,” said Muiru.
He said the company remains committed to working with governments, healthcare providers, insurers and development partners to strengthen health systems through innovative digital solutions across Africa.
“Smart PharmaLink represents our continued commitment to developing digital solutions that strengthen healthcare systems, improve operational efficiency and enable healthcare professionals to focus on what matters most delivering quality care to patients,” he said.
The company noted that the platform reflects its broader vision of building connected healthcare ecosystems linking providers, insurers, patients and healthcare institutions through secure interoperable technologies.
It added that digital transformation in pharmacy practice will support Universal Health Coverage by improving medicine management, enhancing continuity of care and strengthening accountability across the sector.
Over the past two decades, Smart Applications International has developed digital health solutions spanning biometric identity, hospital information systems, insurance administration, healthcare analytics, artificial intelligence and claims management for governments, healthcare providers and insurers across Africa.
The unveiling of Smart PharmaLink reinforces the company’s continued investment in digital innovation aimed at improving transparency, efficiency and patient outcomes while supporting Kenya’s ongoing healthcare transformation.
